Join Seno’s team.

Clinical Application Specialist

Description

Seno Medical, a San Antonio based company, is seeking a Clinical Application Specialist to deliver clinical and operational expertise by providing excellent education and training support to end users with a new hybrid modality in breast imaging called the Imagio® Breast Imaging System which fuses opto-acoustic with ultrasound (OA/US).  These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Supporting primarily US based customers but there could be some international customer support required.


Responsibilities and Accountabilities
 

  • Serve as a clinical support liaison to customers.
  • Provide product demonstrations to potential customers supporting sales activities and product user training at new customer accounts during installation.
  • Provide clinical and product application support to the Sales, Clinical Operations, Engineering and Marketing teams including but not limited to product demonstrations and training.
  • Provide continuing clinical and product support as needed to the Opto-Acoustic customer base as required to provide excellent customer satisfaction.
  • Provide trouble-shooting, applications and operational assistance to Service Personnel, Software Engineers and Hardware Engineers.
  • Provide technical product and image retrieval support as needed to the Chief Medical Officer.
  • Work with Clinical Operations to provide clinical product support to participating trial site personnel as required.
  • Assist in the collection of clinical images needed for clinical study protocols or the collection of clinical images for marketing purposes as required.
  • Learn and maintain expert level knowledge of Imagio® Opto-Acoustic product features, operation, and application.
  • Assist in development and implementation of product demonstration strategies.
  • Assist in developing training materials for classes and web based education seminars.
  • Cover tradeshows and conferences as assigned.

Requirements/Qualifications/Experience

  • Positive attitude and friendly demeanor
  • Excellent communication skills, public speaking/teaching skills, organizational skills, and computer skills
  • Understanding of clinical education training and the ability to train others
  • Work independently with minimal supervision in cooperation with and under the guidance and direction of the Manager of Clinical Applications.
  • Travel up to 80%
  • Professionally handle objections and questions.
  • Customer oriented and highly motivated team player able to analyze complex problems and identify priorities and derive/decide the necessary action plans.
  • Perform any other duties as assigned.

Education: 

  • Minimum 2+ years’ experience as a Nationally Credentialed (ARDMS, ARRT, or CCI) Diagnostic Medical Sonographer in any Diagnostic Medical Sonography sub-specialty with the additional requirement of obtaining the Breast credential within 6 months from the start of employment.

Position Location:

  • Remote Home Office outside of the San Antonio area – must be located near a major metro airport.

Relocation assisted provided:

  • N/A

Please send current Resume, References, and Certifications.

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Recently, Dr. Mike Linver, on behalf of his colleagues at the 24th Annual Mammography meeting in Santa Fe, recognized Dr. Stavros for his 40+ years of contribution to breast imaging. Dr. Stavros’ humility and brilliance in ultrasound and breast imaging have had lasting impact on radiologists and sonographers globally. Congratulations, Dr. Stavros!