- What information we collect and why we collect it.
- How your information is used.
- How you can access and update your information.
Collection and use of Personal Data
We collect Personal Data from you when you voluntarily choose to provide us with such information, most importantly when you communicate with us via email or by any other means. The Personal Data that we may collect contains information such as your name, email address and any other information that is submitted to us by you. We collect this Personal Data to provide you with our products and services and to answer any questions you may about our products and services.
We also collect Personal Data from when you visit our website. This Personal Data contains information such as your IP address, search preferences and queries through our cookies. We use your Personal Data to provide, maintain, protect and improve our services and to protect our website and our customers. We maintain such Personal Data for internal purposes only, as well as to ensure that you receive any information that you may request from Seno, and to provide you with information on our products and services.
Seno does not store the Personal Data longer than necessary for the purposes for which the Personal Data was collected. At any time you have the right to change how we use/collect your Personal Data (see how to opt-out) unless we are required to retain this Personal Data by law or to comply with our regulatory obligations.
Legal Basis for the Processing of Personal Data from EEA Residents
If you reside within the European Economic Area (EEA), our processing of your Personal Data will be legitimized as follows:
- Whenever we require your consent for the processing of your Personal Data such processing will be justified pursuant to Article 6(1) lit. (a) of the GDPR. This article in the GDPR describes when processing can be done lawfully.
- If the processing of your Personal Data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). If this Personal Data is not processed, we will not be able to execute the contract with you (e.g. your purchase of our products and services).
- Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), for example complying with product safety.
- And where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.
Disclosure of Personal Data
As a general matter, we do not sell, trade, or otherwise disclose to third parties your Personal Data. We will only share your Personal Data with companies, organizations or individuals outside of Seno with your explicit and informed consent to do so.
We may also release your Personal Data when we believe such release is necessary to comply with applicable laws, enforce our policies, or protect Seno’s legal rights, property, or safety, or those of third parties.
Transfer of Personal Data outside the EU
Your Personal Data may be transferred to and stored in servers located in the United States.
When we share your Personal Data with our service providers, your Personal Data may be transferred to and/or made accessible from countries out of the European Economic Area (EEA). In such circumstances, we will enter into model contractual clauses as adopted by the European Commission. These model contractual clauses were adopted the European Commission to transfer Personal Data to non-EEA countries that do not provide an adequate level of data protection according to the European Commission. These model contractual clauses offer adequate safeguards for such a transfer. Otherwise, we rely on alternative legal bases such as the Privacy Shield. This EU-US Privacy Shield is a framework for transfers of Personal Data for commercial purposes between the EEA and the United States to provide companies with a mechanism to comply with data protection requirements. Where applicable, we rely on binding corporate rules where our service providers have adopted such internal policies approved by European data protection authorities. These binding corporate rules are a code for the transfer of data within our organizations and companies and provides for safeguards of your Personal Data.
We use a variety of security measures to maintain the safety of your Personal Data. We take great care to ensure that your Personal Data is stored securely, and we follow standards generally accepted in the industry to protect Personal Data submitted to us.
It is important to note, however, that no method of transmission or storage is 100% secure, and thus we cannot absolutely guarantee the security of your Personal Data.
Opting-out and the rights of users
You may revoke any consent given to us with regard to the collection, processing and use of your Personal Data at any time for the future and also generally request Seno to stop using and collecting your Personal Data. A withdrawal should be sent to Seno at the contact information set out below.
Users have the right at any time, to know whether their Personal Data has been stored and can consult Seno to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Seno at the contact information set out below.
Users have the right to request to obtain and reuse their Personal Data for their own purposes across different services. Requests should be sent to Seno at the contact information set out below.
Seno will take reasonable steps to verify the authenticity of such an abovementioned request prior to disclosing your Personal Data and disclose the minimum amount necessary to comply with the request. Seno will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Seno will be glad to honor such a request, unless we are required to retain this Personal Data by law or to comply with our regulatory obligations.
Users have the right to lodge a complaint against Seno with a supervisory authority.
Please contact: Lisa Bichsel at 210-615-6501 or via email: lbichsel(at)senomedical.com.
Updated on [Jun 6, 2018]